Information We Collect
At zanthoryvia, we collect various types of information to provide you with comprehensive budget trend analysis services. Our collection practices are designed with transparency and your privacy in mind.
Personal Information
We collect your name, email address, phone number, and postal address when you create an account or contact us for services.
Financial Data
With your explicit consent, we gather budget information, spending patterns, and financial goals to provide personalized analysis.
Usage Analytics
We track how you interact with our platform, including pages visited, features used, and time spent analyzing reports.
Device Information
Technical details about your device, browser type, IP address, and operating system help us optimize your experience.
Automatic Data Collection
Our systems automatically collect certain information when you access our services. This includes cookies, web beacons, and similar technologies that help us understand user behavior and improve our platform's functionality.
How We Use Your Information
We use collected information for several specific purposes, all aimed at providing you with valuable budget analysis services and maintaining the security of our platform.
- Providing personalized budget trend analysis and financial insights
- Generating custom reports based on your spending patterns and goals
- Communicating with you about your account, services, and important updates
- Improving our analytical algorithms and service quality
- Detecting and preventing fraudulent activities or security threats
- Complying with legal obligations and regulatory requirements in Australia
- Conducting research to enhance our budget analysis methodologies
- Sending you relevant educational content about financial management
We process your financial data using advanced encryption and anonymization techniques. Your personal budget information is never used for purposes beyond what you've explicitly consented to, and we regularly review our data usage practices to ensure compliance with Australian privacy laws.
Information Sharing and Third Parties
zanthoryvia maintains strict policies regarding when and how we share your information. We never sell your personal data to third parties, and any sharing that occurs is governed by specific agreements and privacy protections.
Service Providers
We work with trusted third-party service providers who assist us in delivering our budget analysis services. These providers include cloud hosting services, data analytics platforms, and communication tools. All providers are required to maintain the same level of data protection we uphold.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with the Privacy Act 1988 and Australian Consumer Law. We will notify you of such disclosures unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or sale of zanthoryvia's assets, your information may be transferred to the acquiring entity. You will be notified of any such transfer and your options regarding your data.
Security Measures and Data Protection
We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure.
Technical Safeguards
- End-to-end encryption for all financial data transmission and storage
- Multi-factor authentication for all user accounts and administrative access
- Regular security audits and penetration testing by independent firms
- Secure data centers with physical access controls and monitoring
- Automated backup systems with encrypted storage in geographically distributed locations
- Real-time monitoring for suspicious activities and potential security threats
Access Controls
Access to your personal information is strictly limited to authorized personnel who require it to provide services. All employees undergo background checks and regular privacy training. We maintain detailed logs of data access and regularly review permissions.
Your Privacy Rights
Under Australian privacy legislation and our commitment to data transparency, you have several important rights regarding your personal information.
Your Data Rights
Exercising Your Rights
To exercise any of these rights, contact us using the information provided in the Privacy Inquiries section. We will respond to your request within 30 days and may require identity verification to protect your privacy. Some requests may take longer to process if they involve complex technical procedures.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes.
Retention Periods
- Account information: Retained while your account is active plus 7 years after closure
- Financial analysis data: Stored for 5 years to maintain historical trend accuracy
- Communication records: Kept for 3 years for customer service and legal purposes
- Usage analytics: Anonymized after 2 years and retained for statistical analysis
- Marketing preferences: Maintained until you opt out or request deletion
Secure Deletion Process
When data reaches the end of its retention period, we use secure deletion methods that make information unrecoverable. This includes overwriting data multiple times and physically destroying storage media when necessary. We maintain records of deletion activities for audit purposes.
International Data Transfers
While zanthoryvia operates primarily within Australia, some of our service providers may be located in other countries. When international transfers occur, we ensure adequate protection for your personal information.
Transfer Safeguards
All international data transfers are protected by appropriate safeguards, including standard contractual clauses, adequacy decisions, or other legally recognized protection mechanisms. We regularly review the privacy practices of international service providers and terminate relationships if standards are not maintained.
Countries where your data may be processed include New Zealand, Singapore, and the European Union — all jurisdictions recognized for strong privacy protections. We do not transfer data to countries with inadequate privacy frameworks unless exceptional legal safeguards are in place.
Privacy Inquiries and Contact
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact us through any of the following methods:
Email: info@zanthoryvia.com
Phone: +61298361540
Postal Address: 4 Stone St, West Launceston TAS 7250, Australia
Our Privacy Officer will respond to your inquiry within 5 business days and work with you to resolve any concerns. For complaints that cannot be resolved directly, you may contact the Office of the Australian Information Commissioner.